Warranty
About Warranties
All items purchased at VAS Cycling Boutique are backed by a legal warranty of 3 years*, covering potential manufacturing defects in the product.
It is crucial to highlight that VAS Cycling Boutique only assumes the responsibility of facilitating the warranty process. The determination of whether a product meets warranty requirements lies in the hands of the manufacturer.
Remember the importance of keeping the purchase receipt for your bicycle for the warranty management process. Additionally, we recommend registering your bicycle frame on the official website of the respective brand.
*Check the specific extended warranty of each manufacturer.
Invoice Request
In the order confirmation email, you will find a section to request the invoice. The invoice will be sent directly to your email in the following days.
If you are unable to request it through this method, you can contact us via email at info@vascyclingboutique.com.
Bicycle Registration
Locate the frame number. You can find it at the bottom of the frame or noted on your purchase receipt.
Go to the bicycle manufacturer's website and complete the registration. Here are our main brands:
Warranty Processing
If your purchase was made through our website, you can contact us via email at info@vascyclingboutique.com.
You should be aware that the warranty can be exercised at any store that is an official distributor, always providing the purchase receipt.